The house selling process, step by step
Selling a home in England or Wales follows the same basic path whichever way you sell: get your finances and paperwork ready, find a buyer, let the solicitors do the conveyancing (the legal work of transferring ownership), then exchange contracts and complete. GOV.UK says the whole process takes about 5 months on average, and the sale isn't legally binding until contracts are exchanged.
This guide sets out every step in order, who does what, and where sales tend to get stuck. It's general information for England and Wales. The rules are different in Scotland.
The house selling process at a glance
| Step | What happens | Who does it |
|---|---|---|
| 1. Check your finances | Find out what you owe and any early repayment charge | You and your lender |
| 2. Value the home | Look at sold prices and get valuations | You and estate agents |
| 3. Choose how to sell | Estate agent, auction, cash buyer or a private sale | You |
| 4. Instruct a solicitor | ID checks, title checks and forms, started early | You and your conveyancer |
| 5. Get the EPC and paperwork | Order the EPC before marketing, gather certificates | You or your agent |
| 6. Market the home | Listing, photos and viewings | Your agent, or you |
| 7. Accept an offer | Check the buyer's position and agree a price | You, with your agent |
| 8. Conveyancing | Contract pack, searches, survey, enquiries | Both solicitors, with your help |
| 9. Exchange contracts | The sale becomes binding and the deposit is paid | Both solicitors |
| 10. Completion | The money moves and you hand over the keys | Both solicitors and you |
Step 1: Check your mortgage and costs
If you have a mortgage, ask your lender how much you owe, whether there's an early repayment charge, and what it would cost to move the mortgage to a new home. GOV.UK suggests starting here because it tells you the lowest price that works for you.
Then budget for the other costs: estate agent fees, conveyancing, the EPC, removals and, if the home hasn't always been your main home, Capital Gains Tax. Our house sale proceeds calculator adds these up, and the cost of selling a house explains each one.
Step 2: Find out what your home is worth
Check what similar homes nearby have sold for using HM Land Registry's sold price data, then get valuations. GOV.UK's guide to selling suggests asking three estate agents. Agent valuations are free but informal; a valuation from a qualified surveyor costs money. A valuation isn't a promise of a sale price, and asking well above it can mean a long wait for offers. See how to get a house valuation.
Step 3: Decide how to sell
- Estate agent. Usually gets the highest price for a home in decent condition, if you can wait. Read the contract for the tie-in period and for "sole selling rights", which can mean paying commission even if you find the buyer yourself. Estate agents must belong to a redress scheme (The Property Ombudsman or the Property Redress Scheme).
- Auction. Can suit unusual or run-down homes, but the price isn't certain and there are fees. See selling a house at auction.
- Cash buying company. Quicker and more certain, but cash buyers, including us, usually pay below market value. GOV.UK's selling guide warns that some "instant cash buyers" pay well below the market price and suggests choosing a member of the National Association of Property Buyers (NAPB). You can also check whether a buyer belongs to The Property Ombudsman.
- Selling privately. You save on agent fees but handle the pricing, viewings and negotiating yourself.
If your home is in good condition and you're not in a hurry, an estate agent will usually leave you with more money. A quick cash sale tends to suit people who need speed or certainty, or whose home would be hard to sell on the open market. Cash buyer vs estate agent vs auction compares the routes in detail.
Step 4: Instruct a solicitor or conveyancer early
GOV.UK advises choosing your solicitor or licensed conveyancer shortly before you put your home on the market, or as soon as possible afterwards, because it cuts delays later. Get more than one quote, check they're regulated, and ask what the fee includes.
They're legally required to check who you are and that the property is yours to sell, so expect to provide photo ID and proof of address dated within the last three months. They can then check your title early, so problems are sorted before a buyer is waiting, and send you the property forms to fill in.
Step 5: Get your EPC and paperwork ready
You must order an Energy Performance Certificate before you market your home, unless you already have one that's still valid (they last 10 years). You can look for an existing one free on GOV.UK's find an energy certificate service.
Start gathering what buyers will ask for: planning permissions and building regulations certificates for any work, warranties, electrical and gas safety records, boiler service records, any party wall agreements and, for a flat, the lease and fire safety information. Documents needed to sell a house has a full checklist.
Tell your agent about anything a buyer would need to know, and don't cover up defects. Estate agents have a legal duty under consumer protection law not to leave out information buyers need, and the government said in June 2026 that it will publish new guidance for agents on this. See material information when selling.
Step 6: Market your home and hold viewings
Your agent writes the listing, takes photos and books viewings. The EPC rating must appear in adverts, and buyers must be offered the EPC free of charge. GOV.UK suggests keeping the home clean and tidy, giving access to the loft, garden and garage, and asking the agent for feedback after each viewing. If offers don't come, look again at the price, the photos and the agent. See house not selling.
Step 7: Accept an offer
Estate agents must tell you about every offer. Before you accept, look beyond the price: is the buyer paying cash or using a mortgage, do they have a mortgage agreed in principle, and do they need to sell a home first? A long chain means more sales that all have to go right.
Once you accept, GOV.UK suggests taking your home off the market and checking within a few days that the buyer has instructed a solicitor. An accepted offer still isn't binding. The government's October 2025 consultation said around 1 in 3 transactions fail, citing research done for it in 2023. How to accept an offer on a house explains what to check.
Step 8: Conveyancing
This is usually the longest stage. Research cited by the government in October 2025 found it takes an average of 120 days to complete once an offer is accepted. In order, roughly:
- The contract pack. Your solicitor drafts the contract and sends it to the buyer's solicitor with your title documents and your answers on the TA6 property information form and the TA10 fittings and contents form. For a leasehold flat there's also the TA7 form and information from the freeholder or managing agent, who may charge for it.
- The buyer's checks. The buyer's solicitor orders searches, including local authority searches, and checks your title. The buyer arranges a survey and, if needed, a mortgage.
- Enquiries. The buyer's solicitor sends written questions. Your solicitor answers most of them, asking you where needed. Answering quickly and accurately is one of the most useful things you can do.
If the survey finds problems, the buyer may ask to renegotiate. You don't have to agree. Conveyancing timeline for sellers goes through each stage in more detail.
Step 9: Exchange contracts
When both sides are ready, you sign the contract and agree a completion date, and the solicitors exchange contracts. From that moment the sale is legally binding. The buyer pays a deposit, which the Council for Licensed Conveyancers says is typically 10% of the price. If the buyer then pulls out, they may lose the deposit; if you pull out, you could be sued. You'll usually also sign the transfer deed (form TR1), which is dated on completion day. See exchange and completion.
Step 10: Completion
On completion day the buyer's solicitor sends the money to yours. GOV.UK says this often happens around lunchtime, so plan to be packed and out by then. Your solicitor pays off your mortgage and any other secured loans, the estate agent and their own fee, then sends you the rest. You hand over the keys, usually through the agent, and leave the home in the state agreed in the contract, with everything you agreed to leave. See what happens on completion day.
After the sale
- Tell the council, utility companies, your insurer, your bank and anyone else who writes to you.
- Usually there's no Capital Gains Tax on a home that's been your main home the whole time you owned it (Private Residence Relief). If tax is due, for example on a second home or a rental, it must be reported and paid within 60 days of completion.
- Keep a record of the sale price and your selling costs, which you'll need if Capital Gains Tax applies.
If you're selling for someone else
Extra steps apply if you're selling for someone who has died or under a power of attorney. An executor needs the grant of probate before contracts can be exchanged, and GOV.UK says probate is usually granted within 12 weeks of applying. See selling an inherited house, and take legal advice if the owner has lost mental capacity.
Protect yourself from fraud
- Check bank details by phone. Criminals send fake emails claiming account details have changed. Call your solicitor on a number you already know before sending or accepting any change. GOV.UK's advice is that if you're in any doubt, don't transfer the money.
- Sign up for Property Alert. HM Land Registry's free service emails you if someone applies to change the register for your home, for up to 10 properties. Empty, rented and mortgage-free homes are at higher risk of fraud.
Changes on the way
In June 2026 the government published a roadmap for reforming home buying and selling. It plans to require sales packs, including searches and a property condition report, before a home is listed, and later to make agreed sales binding earlier through conditional contracts. These need new laws, which the government says it will bring in when parliamentary time allows, so the process above still applies today.
Questions people ask
How long does it take to sell a house?
GOV.UK says selling a home takes about 5 months on average, and longer if you're part of a chain. Once an offer has been accepted, research cited by the government in October 2025 (from Landmark Information Group) found it takes an average of 120 days to complete. A sale with no chain and no mortgage on the buyer's side can be much quicker, because there's less to wait for.
When is a house sale legally binding?
Only when contracts are exchanged. Until then, in England and Wales, either side can pull out or change the price without penalty, even after an offer has been accepted and the solicitors have started work. Once contracts are exchanged, a buyer who backs out can lose their deposit, and a seller who backs out can be sued for the buyer's losses.
Do I need a solicitor to sell my house?
The law doesn't make you use one, but the legal work covers your title, the contract, the buyer's questions, paying off your mortgage and transferring ownership, and HM Land Registry warns that mistakes can have serious consequences. You can use a solicitor or a licensed conveyancer (licensed conveyancers are regulated by the Council for Licensed Conveyancers). GOV.UK suggests instructing one shortly before you put your home on the market.
What does the seller pay for when selling a house?
Usually the estate agent's fee if you use one, your solicitor's or conveyancer's fees, an Energy Performance Certificate, removals, and paying off your mortgage, including any early repayment charge. If the home hasn't been your main home the whole time you've owned it, Capital Gains Tax may be due, and it must be reported and paid within 60 days of completion. Stamp Duty is the buyer's bill, not yours.
Can I accept another offer after I've accepted one?
Legally, yes. An accepted offer isn't binding in England and Wales until exchange, so a seller can accept a higher offer from someone else (known as gazumping). It can cost your first buyer money they've already spent on searches and a survey, and it can bring down a chain. GOV.UK's selling guide suggests taking your home off the market once you've accepted an offer.
Sources
- Selling a home (GOV.UK)
- Selling a home: preparing to sell (GOV.UK)
- Selling a home: offers and negotiations (GOV.UK)
- Selling a home: transferring ownership (conveyancing) (GOV.UK)
- How to sell a home (GOV.UK, MHCLG)
- Home buying and selling reform: consultation (GOV.UK, October 2025)
- Home buying and selling reform roadmap (GOV.UK, June 2026)
- Guide to selling a property (Council for Licensed Conveyancers)
- Guide to buying a property (Council for Licensed Conveyancers)
- ID and money checks (Council for Licensed Conveyancers)
- Protect your land and property from fraud (GOV.UK)
- Registered title(s): whole transfer (TR1) (HM Land Registry)
Related guides
Conveyancing timeline for sellers
For a seller in England or Wales, conveyancing runs from instructing a solicitor to completion: forms and draft contract, the buyer's searches, survey and mortgage, enquiries, then exchange and completion. Research cited by the government in October 2025 found it takes an average of 120 days to complete once an offer is accepted. Chains, mortgages and leasehold paperwork cause most delays.
The processExchange and completion explained
Exchange of contracts is when a house sale in England or Wales becomes legally binding: the completion date is fixed and the buyer pays a deposit, typically 10% of the price. Completion is when the buyer's money arrives, your mortgage is paid off and you hand over the keys. GOV.UK says completion is often 2 to 4 weeks after exchange, but both can happen on the same day.
The processThe TA6 property information form: a guide for sellers
The TA6 is the Law Society's property information form, where a seller in England or Wales answers questions about boundaries, disputes, alterations, flooding, services and more. The 6th edition has 15 sections and must be used by Conveyancing Quality Scheme firms instructed from 30 March 2026. Answer truthfully from what you know: misleading answers can lead to a misrepresentation claim.
General information for England and Wales, not legal, tax or financial advice. Last checked 26 October 2026.